Shipping policy
Shipping Policy
Effective Date: December 5, 2023
Thank you for choosing FBS Products Corp. for your D.TANGLE hair mask needs!
We are committed to delivering exceptional customer service and transparent shipping practices. This policy outlines how we get your D.TANGLE hair mask to you quickly and securely.
Domestic Shipping:
- Shipping cost will be calculated based on your location and the weight of your order. You will see the estimated shipping cost at checkout before you place your order.
Shipping Times:
We pride ourselves on fast and reliable shipping. You can expect your D.TANGLE hair mask to arrive within:
- 3-8 business days for domestic addresses.
Shipping Locations:
We currently ship to all 50 United States, ensuring everyone within our borders can enjoy the magic of D.TANGLE.
Shipping Methods:
We partner with leading carriers like USPS, UPS to offer a range of shipping options based on your location and order size. You'll see the available options and estimated delivery times at checkout, allowing you to choose the best fit for your needs.
Tracking Your Order:
Once your order ships, you'll receive an email with a tracking number and a link to track your package's journey. You can also access your order details and tracking information by logging into your account on [Your Website Address].
Missing or Damaged Orders:
We take utmost care in packaging your D.TANGLE hair mask, but if something goes wrong during transit, please don't hesitate to contact us at info@dtanglehair.com. Our dedicated customer service team will be happy to investigate and resolve any issues promptly.
Refunds:
In the unlikely event that your order is lost or damaged during transit, we will gladly issue a full refund, including any applicable shipping charges.
International Shipping:
Please note that currently, we do not offer international shipping. However, we are always exploring expanding our reach and may offer international shipping in the future. If you are interested in purchasing D.TANGLE hair mask from outside the United States, please feel free to contact us and we'll be happy to discuss potential options.
Other Policies:
We reserve the right to update this shipping policy at any time without notice. Please check our website for the most current version.
We are passionate about getting your D.TANGLE hair mask to you quickly and safely. If you have any questions or concerns, please don't hesitate to reach out. Thank you for choosing FBS Products Corp.!